These Terms of Use ("Terms") govern your access to and use of graphiccodelab.com (the "Site") and the services provided by Graphic Codelab ("Graphic Codelab," "we," "us," or "our"), including web design and development, branding and graphic design, social media management, product photography, drone footage, AI automation, and related services (collectively, the "Services").

By accessing the Site or engaging Graphic Codelab for any Service, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.

1. Who We Are

Graphic Codelab is a digital marketing and creative agency based in Greater Sudbury, Ontario, Canada, serving entrepreneurs and small to medium-sized businesses across Canada, the United States, and Latin America.

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

Attempt to gain unauthorized access to the Site, our servers, or any connected systems;
Copy, scrape, reproduce, or redistribute Site content without our written permission;
Use the Site to transmit harmful code, malware, or unsolicited advertising;
Interfere with the proper functioning of the Site or other users' ability to access it.

3. Quotes, Proposals & Engagements

Quotes and proposals provided by Graphic Codelab are estimates based on the information available at the time and are valid for 30 days unless otherwise stated. A signed proposal, invoice, or written agreement (including email confirmation) constitutes acceptance of the scope, timeline, and pricing of a project. Work begins once a deposit, where required, has been received.

4. Payment Terms

Unless otherwise agreed in writing:

A non-refundable deposit may be required before work begins on web design, branding, or photography/video projects;
Remaining balances are due upon project completion, prior to final file delivery or website launch;
Recurring services (such as social media management or website maintenance) are billed monthly or as otherwise agreed, in advance;
Late payments may result in a pause of active work and may accrue interest at a rate permitted under Ontario law;
We accept payment via e-transfer, credit card, or other methods specified on your invoice, in CAD or USD.

5. Revisions & Project Scope

Each project includes a defined number of revision rounds, as outlined in your proposal or agreement. Requests that fall outside the agreed scope, timeline, or number of revisions may be subject to additional fees, quoted before work proceeds. Delays in providing feedback, content, or approvals may extend project timelines accordingly.

6. Intellectual Property & Ownership

Upon full and final payment, clients receive ownership of the final approved deliverables created specifically for their project (such as final logo files, website code, or edited photographs), unless otherwise specified in a written agreement.

Graphic Codelab retains ownership of:

Preliminary concepts, drafts, and design options not selected as the final deliverable;
Proprietary tools, templates, frameworks, and internal processes used to produce the work;
The right to display completed projects in our portfolio, case studies, and marketing materials, unless the client requests confidentiality in writing.

Clients are responsible for ensuring they have the legal right to provide any logos, text, images, or other materials submitted to us for use in a project, and agree to indemnify Graphic Codelab against claims arising from materials they provide.

7. Third-Party Tools & Platforms

Some Services may rely on third-party platforms (such as hosting providers, social media networks, AI tools, or automation software). Graphic Codelab is not responsible for outages, policy changes, or service interruptions caused by these third parties, though we will make reasonable efforts to mitigate their impact on your project.

8. Disclaimers

We strive to deliver high-quality work, but the Site and our Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business outcomes, search engine rankings, social media growth, or sales results, as these depend on factors outside our control.

9. Limitation of Liability

To the fullest extent permitted by law, Graphic Codelab shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our Services. Our total liability for any claim related to a Service shall not exceed the total amount paid by the client for that specific Service.

10. Termination

Either party may terminate an ongoing engagement with written notice, as specified in the relevant agreement. Upon termination, the client is responsible for payment of all work completed up to the termination date. Graphic Codelab reserves the right to suspend or terminate access to the Site for any user who violates these Terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or our Services after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms of Use, contact us at:

Graphic Codelab
Greater Sudbury, Ontario, Canada
sales@graphiccodelab.com